Terms of Service

1. Acceptance of Terms

By accessing or using the website at https://www.mysolgrid.com and its associated subdomains, online tools, or estimation portals (collectively, the “Site”) operated by Solgrid Inc (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy.

If you do not agree to all of these Terms, you must not access or use our Site or request services.

2. Scope of Services

Solgrid Inc provides residential and commercial clean energy solutions, including solar panel installation, battery storage systems, roofing installations & repairs, and HVAC (heating, ventilation, and air conditioning) services.

Online cost estimations, savings calculators, and initial quote proposals generated through our Site are preliminary estimates based on user-submitted data. Final project pricing and specifications are subject to on-site technical inspection and an executed formal contract.

3. User Conduct & Submissions

When requesting quotes, submitting property addresses, or communicating with us, you agree to provide accurate, current, and complete information. You agree not to:

• Submit false or misleading property details, contact info, or electric bill amounts
• Use the Site for any unlawful or unauthorized purpose
• Attempt to compromise the security, infrastructure, or functionality of the Site

4. SMS & Communications Policy

By opting in to receive electronic communications or SMS messages from Solgrid Inc, you consent to receive text messages regarding project status updates, scheduling, and information requests.

• Frequency: Message frequency varies (approximately 1 message per day/week/month depending on project activity).
• Rates: Standard message and data rates may apply based on your mobile carrier.
• Opt-Out: Reply STOP at any time to cancel SMS communications. Reply START to re-subscribe.
• Help: Reply HELP for assistance or contact customer support.
• Privacy Guarantee: We do not share phone numbers or SMS opt-in consent data with third parties for marketing purposes.

5. Intellectual Property Rights

All content on this Site—including text, graphics, logos, icons, images, software, interactive calculators, and visual layout—is the exclusive property of Solgrid Inc and is protected by United States and international copyright, trademark, and intellectual property laws.

6. Disclaimer of Warranties

The Site and all preliminary calculators are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Solgrid Inc disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the fullest extent permitted by law, Solgrid Inc and its officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or services.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law principles. Any legal suit or proceeding shall be instituted in federal or state courts located in Massachusetts.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the effective date or posting a notification on our Site. Continued use of the Site following changes constitutes your acceptance.